Rx Help For You Prescription Drug Preferred Pricing Program
Frequently Asked Questions

The most frequently asked questions and answers regarding the prescription savings plan are listed below.  However if you do not find an answer to your question please contact us.  We will not only answer your question, but add your question to this section as well.

The Rx Help For You Prescription Drug Preferred Pricing Program can save you up to 65% (average national savings is 18-25%).  Over 35,000 pharmacies participate nationwide.  Click here for a partial listing of U.S. participating pharmacies.
 

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  1. What are the benefits of enrolling in the Rx Help For You discount program?
  2. Who is eligible for this program?  
  3. Do I need to give you personal information such as my social security number, birth date etc.?
  4. Who is covered?
  5. Does this program work with my Medicare benefits?
  6. How does the program work?
  7. What drugs are covered under this program?
  8. Where can I use my pharmacy card?
  9. What if I am traveling and need a prescription filled or refilled?
  10. Am I eligible if I have a pre-existing condition?
  11. Will I pay more if I have a pre-existing condition?
  12. Will I pay more if I have a pre-existing condition and take several medications?
  13. Am I limited to how often I can use this program?
  14. Is the Rx Help For You card right for you?
  15. Is there a waiting period before I can use any of the services?
  16. How do I know if my pharmacy participates in the drug card program?
  17. What if I have a problem at the pharmacy when using this program?
  18. What if my pharmacist is not familiar with this program?
  19. What if my pharmacy doesn’t participate in this program or isn’t sure?
  20. What if my pharmacist said this card will not save me any money?
  21. How much discount will I receive on my medications?
  22. Will I save on every medication I take?
  23. Are there claim forms to complete?
  24. What if I want additional cards or need a replacement?
  25. How can I participate in the program?
  26. Can I enroll someone other than myself in this program such as a parent, friend or other family member in the program?
  27. If I have additional questions, who can I call?

Q:         What are the benefits of enrolling in the Rx Help For You discount program?

A:         The Rx Help For You program was designed for those persons who are not covered by a traditional co-pay prescription drug card or those that pay retail for their prescription medications due to exclusions, waiting periods or exceeding annual plan reimbursement limits.  The goal was to create a program that would give those in need the ability to reduce their drug cost by hundreds and in some cases thousands of dollars per year.  This plan is NOT insurance but is instead a cash discount program and guarantees significant savings on select brand name medications at over 35,000 pharmacies throughout the United States.

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Q:         Who is eligible for this program?

A:         There are no age limits or restrictions regardless of your present or past health conditions.  Your acceptance is guaranteed.  There are no health questions, no exclusions and no waiting periods..  If you currently have health insurance and aren’t sure if this program can help you, contact your insurance agent or insurance company.  We would be pleased to answer any questions you or they may have to help you make your decision.  No high-pressure sales person will contact you.  We want you to determine if this plan is right for you.  If you know of someone or a group that could benefit from this program, please have them call us to discuss how we can help.  Thank you and we welcome your inquiries. 

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Q:         Do I need to give you personal information such as my social security number, birth date etc.?

A:         No.  This information is not required for you to participate in this program.  We do not request this information. Once you bring your RX Card to a participating pharmacy they will obtain pertinent information from you directly so that they can process your medication order.  This will include your name, address, phone number and birth date.  Although a Social Security number is used frequently as the members ID number, this is not a program requirement.  The only time we ask for your name and address is if you call us to request a card be sent to you or a family member by mail.  No other personal information is needed to obtain a pharmacy card.  

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Q:         Who is covered?

A:         The membership plan covers the member and all dependents of the household.  All members of the household may use this card, including children away at school.

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Q:         Does this program work with my Medicare benefits?

A:         As you know, Medicare does not cover prescription drugs. Therefore, the Rx discount program is an excellent way for you to compliment your Medicare benefits to include savings on the prescription drugs you purchase. The new Medicare Bill recently passed does not go into effect until 2006 and we anticipate many changes before reaching those that may benefit from it.  You can benefit from this program now and many years to come.  

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Q:         How does the program work?

A:         First, obtain an identification card, either by printing one from this site or requesting on by phone.

1)     Locate a participating pharmacy by referring to your membership material and national

                 pharmacy listing.  Pharmacy cardholders can go to any one of over 35,000  

                  participating chain and independent pharmacies throughout the country for new and re-fill

                  prescriptions.

2)  Present your pharmacy card when ordering the medication and your pharmacist will price your

     prescription via computer.

3)  You and your family members will pay the lower of the store price or the pharmacy program’s

     preferred price.  Since some medications are used as loss leaders or the pharmacy is deeply reducing

     the price for marketing considerations, you are assured of paying the lowest price for the medication

                 at the time of purchase.  There are no claim forms to submit.

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Q:         What drugs are covered under this program?

A:         Both branded and generic medications are covered under the program.  Experimental medications and over-the counter items are excluded.

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Q:         Where can I use this pharmacy card?

A:         Along with your ID Card, you will also receive a listing of participating national and regional chains.  Over 35,000 locations nationwide accept the pharmacy card.  Click here to view a pharmacy listing.

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Q:         What if I’m traveling and need a prescription refilled?

A:         Not a problem.  Your Rx card program is good at any of the participating chain pharmacies nationwide. 

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Q:         Am I eligible if I have a pre-existing medical condition?

A:         Yes.  There are no exclusions, waiting periods and no medical questions.  Your participation is guaranteed regardless of your current or past health and regardless of the medications you may be currently taking.    You can use this program for all of your new and refill medications.

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Q:         Will I pay more if I have a pre-existing medical condition?

A:         No.  Your current, past or future medical health will not affect your cost.  

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Q:         Will I pay more if I have a pre-existing medical condition and take several medications?

A:         No.  Your current, past or future medical health will not affect your cost.

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Q:         Am I limited to how often I can use this program?

A:         No.  You may use this program as often and as much as you need.  Use without restrictions or limitations upon receipt of your active membership materials.

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Q.         Is the Rx Card right for you?

A.         In most cases the answer is yes, but this is for you to determine.  If you do not have coverage for prescription medications or if your current plan excludes certain medications or has a waiting period for new medications this plan could help you.  To control costs many employers and insurance companies are continually modifying plan design.  If you are one of the fortunate few to have a prescription plan, you have seen that deductibles and co-payments may have increased, annual savings maximums have been put in place and a variety of drugs including many of the popular lifestyle drugs have been restricted or eliminated from you benefit plan.  If you are on Medicare you can certainly benefit from this program.

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Q:         Is there a waiting period before I can use any of the services?

A:         No.  Savings begin immediately.  You may start saving money with the Prescription Plan the day you receive your membership card. There is no waiting or qualification period.

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Q:         How do I know if my pharmacy participates in the drug card program?

A:         Refer to the national participating pharmacy listing.  If your pharmacist has questions how to process your prescription, they can call the pharmacy help desk for verification of their participation and assistance in processing.  This pharmacy help desk number is located on your pharmacy card. 

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Q:         What if I have a problem at the pharmacy when using this program?

A:         While problems are infrequent, there is a toll-free pharmacy help line that your pharmacist can contact.  This number is located on your Rx identification card, and is to be used exclusively by your pharmacist.

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Q:         What if my pharmacist is not familiar with this program?

A:         Most pharmacies honor hundreds of cards and don't know them all by name.  If there is a problem the pharmacist can call the toll free help line for assistance.  Your membership group number and identification information on your card is the key your pharmacist will use to verify your active membership and preferred plan pricing.  In most cases the pharmacist can input your ID card information into their system to verify your eligibility and their participation.

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Q:         What if my pharmacy doesn’t participate in this program or isn’t sure?

A:         If your pharmacy is not sure they participate or wishes to join the network, they can call the pharmacy help desk for assistance.  This toll-free pharmacy help desk number is located on your ID card.

Q:         What if my pharmacist says this card will not save me any money?

A:         Your pharmacist will not know what the Rx Help For You program will save you until your prescription(s) are processed using the store’s in-house computers, which prices your medications on-line.  The pharmacist does not control the pricing of your medications.  If your pharmacy has questions, please have them call the pharmacist help line number that is provided on the back of your membership card.

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Q:         How much discount will I receive on my medications?

A:         Although savings on individual medications can be as high as 65%, the overall savings most members experience is approximately 18% - 25% for all of their medications.  Your savings per prescription can vary depending on the type of medication and whether or not the pharmacist is offering a "Special" on that drug.  You may not save on some high volume drugs since these medications may have already been priced at or below cost, as “loss leaders”.  Pharmacies do this to attract and retain more customers.  This, however, is not done on every medication.  Pharmacies, just like other retail stores, compete against each other and may have special prices on some products. When this is the case, we cannot discount their already low price, but you will receive their special store pricing.  Rx Help For You members ALWAYS PAY THE LOWEST PRICE AVAILABLE at that participating pharmacy.

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A:         Will I save on every medication I take?

Q:         If you are currently taking a medication that is on sale, deeply discounted or is considered a “loss leader” you may not receive any additional savings.  As a Rx Help For You member you are always guaranteed to pay the lowest price available at the store at the time of purchase.  You always pay the lower of the Rx Help For You contracted price or the Pharmacy’s price.  You will never pay more.

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Q:         Are there claim forms to complete?

A:         There are no claim or reimbursement forms to complete.  The savings are immediate.  You pay the discounted preferred price immediately at the point of purchase.

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Q:         What if I want additional cards or need a replacement card?

A:         To receive a replacement or additional cards either go directly to this site and print off a new card or send your name and address to Rx Help For You, 105-109 Walnut Street, Lawrenceburg, IN 47025 with the number of cards you are requesting or call us toll-free:  (800) 613-4841.  All family members can use the same RX Card. 

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Q.         How can I participate in the program?

A:         Either print a new card off this web site or send your name, address to Rx Help For You, 105-109 Walnut Street, Lawrenceburg, IN 47025 with the number of cards you are requesting. Please allow 7-10 business days for delivery of your RX Cards.   Print Your Free Id Card Now!

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Q.                 Can I enroll someone other than myself in this program such as a parent, friend or other family member in the program?

A:         There are several ways to do this.  Print the card directly form this site and send to a friend or family member, call us at (800) 613-4841 and we will mail a card either directly to you for delivery or directly to the name and address you specify or mail us a request.  Allow a few more days if you decide to request a card by mail.  You can always use the online card while awaiting delivery of your permanent RX Card.  There is no expiration date so your card will be good from year to year.

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Additional questions: Please Call (800) 613-4841 or Fax: (877) 329-7246

   
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Select Benefits Global Marketing Corp. 105-109 Walnut Street, Lawrenceburg, IN 47025 • (800) 613-4841 • Fax (877) 329-7246
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Information on this website is provided for informational purposes only and is not a substitute for professional medical advice.  You should not use the information on this website for diagnosing or treating a medical or health condition.  You should carefully read all product packaging and if you have or suspect you have a medical problem or concern, promptly contact your professional healthcare provider.